Services
Transforming outdated processes and improving efficiency through innovative solutions
Governance
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Designing and implementing policies and procedures
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Establishing roles and responsibilities
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Setting up frameworks for decision-making and risk management
Our governance services are designed to help our clients align their IT systems with their business objectives, and ensure that they are able to effectively manage their IT assets and resources.
IT Service Management
Services include proactive monitoring, incident management, problem management, and more.
Our team of experienced professionals will ensure that our clients' IT systems are running smoothly and any issues are promptly resolved. By outsourcing their IT service management to us, our clients can focus on their core business activities, knowing that their IT systems are in good hands
Project Management
Leading our clients to successfully plan, execute, and deliver IT projects on time and within budget.
Our team has the skills and knowledge to manage every aspect of an IT project, from initial planning and scoping to testing and deployment. We use proven project management methodologies and tools to ensure that our clients' projects are delivered on time and to their satisfaction.
Training
Capsule Vision offers ITIL and PRINCE2 training services to help our clients improve their IT service management practices.
TIL, or the Information Technology Infrastructure Library, is a widely-recognized framework for managing IT services, and PRINCE2 is a project management methodology. By providing our clients with training in these widely-used frameworks, we help them develop the skills and knowledge they need to effectively plan, deliver, and support IT services.
Business Analysis
We use a variety of techniques, including process mapping and data analysis, to understand our clients' business needs and objectives. As a team, we work with our clients to identify inefficiencies and bottlenecks, and recommend solutions that will help them streamline their operations and improve performance.
Whether you are looking to implement new systems or optimize existing ones, our business analysis team can help you achieve your goals.
Cybersecurity
We offer a range of cybersecurity services, including penetration testing, incident response planning, and security awareness training, to help our clients build a robust and resilient defense against cyber threats.
Our team has the expertise and knowledge to help our clients assess their cybersecurity posture, identify vulnerabilities, and implement controls to prevent cyber attacks. Whether you are a small business owner or a large corporation, we have the resources and expertise to help you keep your systems and data secure.